Top Questions Our Customers Ask Us

Q. How often should air conditioner filters be cleaned or replaced?

A. Typically, filters should be replaced or cleaned once every three to six months depending on how many pets and people are in the building. Some units are equipped with permanent filters. These can be cleaned according to the instructions supplied by Conditioned Air.  Disposal filters should be replaced with filters of like type and size as the original filter.

Q. Should I repair or replace my current system?

A. Although high quality air conditioning systems can last 8-10 years or more, our SW Florida climate puts a heavy burden on your system. Here are some red flags that suggest that replacing your system may be the smartest solution:

  • Your system is 10 years old or more.
  • You are having to invest in too many expensive repairs once you are out of warranty.
  • Your AC system just can’t keep up with the heat and fails to keep you cool and dry.
  • You are getting a number of new hot or cold spots.
  • You are hearing strange vibrations or other inexplicable noise problems.
  • Your electric bill is climbing because your old system is so inefficient.

Q. What do SEER rating numbers mean?

A. To help consumers make informed choices, the U.S. government requires an efficiency rating of all air conditioning and heating equipment. The rating is meant to reflect the percentage of energy used efficiently. A high rating indicates high efficiency. There are various names for the efficiency ratings of varying types of equipment. Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or SEER. Heat pump equipment is rated by the Heating Seasonal Performance Factor, or HSPF. Gas furnaces are rated according to their Annual Fuel Utilization Efficiency, or AFUE.

Q. Should outdoor units be covered in winter?

A. Air conditioners that operate seasonally are built to withstand an outdoor environment. There is no advantage to covering an air conditioning unit during off seasons. In fact, rain helps to keep the unit clean.

Q. Should a thermostat be set to auto or on?

A. When the thermostat is set to auto, the fan operates only when the temperature requires it. This is the most used setting. However, there are advantages to using the on setting. First of all, the air in the house is constantly filtered through the units air filter. Secondly, the constantly circulating air results in an even temperature throughout the house. However, the “on” position will result in higher humidity since air is being blown over wet coils after the condenser shuts off. For Southwest Florida, the “auto” position will yield the driest, most comfortable home.

Q. Can shrubs and flowers be planted around an outdoor unit?

A. Yes. However, we recommend that plants be no closer than 18 inches from the unit. This allows plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in a premature need for service.

Q. If an outdoor air conditioning unit needs replacing, should the indoor unit be replaced, too?

A. It is a good idea to replace the entire system when an air handler or condenser needs to be replaced. The efficiency rating is based on the entire system. To gain the maximum benefit of new, highly efficient technology, the entire system should be replaced together. This ensures the system is reliable and achieving its true efficiency rating.

Q. How do you know what size system a house needs?

A. There are many variables to be considered before determining which system is best for you, such as size of the house, climate at the location, the number and type of windows, insulation of the house, number of people in the house, etc. Conditioned Air will consider all the factors in making a recommendation.  The most accurate way is to perform a Manual J Heat Load calculation. We have the ability to perform these heat and cooling loads and energy calculations for any home.  See the load calculation link below for more information.

Special Offers
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The Danger of Ignoring Air Conditioning Problems
Why Routine Maintenance Visits Are Important
Indoor Air Quality (IAQ)
How Much Could You Save On Your Cooling Bill With a High Efficiency System
Why a Load Calculation is Essential to Properly Size Your Air Conditioning Needs
Why It’s Vital to Understand the New AC Refrigerant Standards
Complimentary Residential Air Conditioning eBook
Back to Residential

  • Four Reasons to Select Us

    • 1. We are guided every day by a mission statement that puts you first.
    • 2. We offer an absolute money back satisfaction guarantee for one full year after installation for residential customers.
    • 3. We take no deposit before our work is done.  You pay only when the work is finished to your satisfaction.
    • 4. We do not compensate our service technicians for parts used in a repair.
  • Our Mission

    Conditioned Air's Mission is to provide products and services, in an honorable way, that exceed the expectations of each and every one of our clients within an industry whose reputation is tarnished with mistrust and deceit.

    Honesty, integrity, respect and 100% purposeful effort will be afforded all our STAKEHOLDERS: our CUSTOMERS, our EMPLOYEES, our VENDORS, and our OWNERS.

  • Our Absolute Guarantee

    If CONDITIONED AIR cannot make you completely satisfied with any residential replacement system or accessory you buy from us, we will take back your equipment and refund your money, in full, for up to one year after installation. Every residential replacement system or accessory carries this guarantee. Period. There is no fine print. You can return any system or accessory, up to one full year from the date of installation. CONDITIONED AIR'S one year guarantee assures you, our customer, your complete satisfaction, or we will refund your money in full. Period.

  • You Pay NO Deposit Ever

    We do NOT ask for, or accept, customer deposits before a repair OR replacement is done. You only pay at the time the job is completed. Of course, your satisfaction is guaranteed.

  • We Do Not Pay Commissions to Our Technicians

    Our technicians are there to repair your system, or recommend corrective actions, NOT to sell you something you don't need or want. We do NOT pay commissions on parts used in any repair of your system.

  • Conditioned Air, Inc. delivers complete air conditioning and HVAC solutions for residential, commercial, and new construction clients in Naples, Immokalee, Everglades City, Golden Gate, Marco Island, Bonita Springs, Fort Myers, North Fort Myers, Alva, Captiva, Estero, Lehigh Acres, Matlacha Isles, Pineland, Saint James City, San Carolos Park, Sanibel, Tice, Cape Coral, Sarasota, Englewood, Fruitville, Laurel, Nokomis, North Port, Osprey, Siesta Key, Venice, Port Charlotte, Punta Gorda, Grove City, Rontonda West, Collier County, Lee County, Sarasota County, Charlotte County and Southwest Florida.
    We offer affordable annual maintenance plans for both residential and commercial air conditioning clients.
    We can keep your air clean and comfortable with solutions that include dehumidifiers, air filtration, UV lights, and water protection.
    We now offer the high efficiency, heat pump-driven ComfortSwim™ pool heater and spa heater for both commercial and residential customers. You can lower the cost of pool heating and spa heating dramatically with our full range of ComfortSwim™ products.
    We represent the finest HVAC vendors including: Trane, Carrier, Lennox, York, Rheem, Ruud, Honeywell, Therma-Stor, Ultravation, Water Gard, Amana, Frigidaire, LG, First Company, Climate Master, WaterFurnace & Bard.
    We offer a variety of payment options including 6 months same as cash upon approved credit, credit cards, and commercial leasing.
    We have a number of special offers from our vendor partners that can significantly reduce your air conditioning installation cost.
    If you live in Naples, Immokalee, Everglades City, Golden Gate, Marco Island, Bonita Springs, Fort Myers, North Fort Myers, Alva, Captiva, Estero, Lehigh Acres, Matlacha Isles, Pineland, Saint James City, San Carolos Park, Sanibel, Tice, Cape Coral, Sarasota, Englewood, Fruitville, Laurel, Nokomis, North Port, Osprey, Siesta Key, Venice, Port Charlotte, Punta Gorda, Grove City, Rontonda West, Collier County, Lee County, Sarasota County, Charlotte County and Southwest Florida., call us at 1-888-COLD-AIR